
The PCRecruiter Pipeline is the heart and soul of the PCRecruiter Database. The Pipeline is used to track a user’s Candidates in relation to a specific position including what Step they are in during the Interview Process and any Activities that are happening along the way. This can include things such as Telephone Interviews, In Person Interviews, Background Checks, Referral Calls and more. The Pipeline also allows for easily interacting with the Candidates via a quick Drag and Drop of their Record Card, or Adding an Interaction with complete details.
There is also a Detail Pane which allows for a quick overview of the Candidate Record, Viewing Notes and quickly paging through Resumes of the Active Candidates.
- Viewing the Pipeline
- Linking Candidates to the Pipeline
- Working in the Pipeline
- Submitting Candidates to Clients via the Pipeline
- Pipeline Setup
Navigating the Pipeline
Inbox
The Inbox will show all Names that have been Linked to the Pipeline by a user or who have applied to the Position via the PCRecruiter Job Board (Or other 3rd party sites that may be linked). Below the records Name, Linkname or Online Inquiry will be displayed as well as the date that the action took place.
Pipeline View Options
Located in the top right corner of the Pipeline, the Pipeline View Options allow you to adjust the View of your Pipeline quickly and easily. You can choose to display or hide additional Card Details, switch between the Card and List view or Expand/Collapse all of the Columns.
Placements
Placements are the final step in your Pipeline process. Here you will find all Candidates that have been placed either Permanently or on Contract for the Position. To Place a Candidate simply drag and drop them into this step, you will then be prompted to choose if it is a Permanent or Contract Placement. Once you make a choice you will then be prompted to enter the Placement Details.
By right clicking a Candidate you can also choose Place Candidate from the menu; doing so will automatically move them to the Placements area.
Once a Candidate is Placed, right clicking will allow you to View the Placement Details or Delete the Placement (Deleting the Placement will move them back to their previous Step).
When viewing a card in the Placements Step the Placed Date and Start Date will always be displayed.
Recently Viewed
Once the Detail Pane has been opened for a Name (Via the Right Click Menu), that Name is then added to your Recently Viewed tab on the right. These Recently Viewed Names are specific to your Username and this Pipeline.
If you would like to start fresh with your Recently Viewed Names simply clickĀ Clear RecentĀ at the bottom of the pane.
Pinned
From the Name Cards or the Detail Pane you can choose to Pin a Name. This is a great for batch processing to allow you to quickly flip through and identify top candidates. These Pinned Names can then be found in the tab on the right. Clicking a Name from the Pinned panel will open the record in the Details Pane. From here you can easily flip through all your Pinned Names using the arrows. Pinned Records are specific to this Position and can be seen by other users.
If you would like to start your Pinned records from scratch, clickĀ Clear PinsĀ at the bottom of the Pane.
Sorting
Each Step can be sorted by clicking the āAZā icon at the top. Once you select the icon you can sort Ascending or Descending by the following options:
- Date Entered
- Step Date
- Activity Date
- Activity Count
- Rating
Whichever option you choose will be displayed as the bottom line on the record card. (Note: The sort feature does work within the Inbox and Placements but the display will not change to reflect the sort field name)
Actions/Out of Process
At the bottom of the Pipeline you will see Actions and Out of Process options. Once records have been selected you can choose to move them Out of Process or complete an Action via these options.
Detail Pane
The Detail Pane is a view that will slide out from the right side of the screen when accessed. It displays the following information:
- Basic information about the Name
- Resume
- History (Here you can edit a Step that has been saved previously to reschedule or add notes)
- Feedback
- Name Notes
- Pipeline Progress
- Star Rating
Once the Detail Pane is opened you can utilize the left and right arrows to flip through the other Names in that Step (Or Pinned Names if accessed from the Pinned Panel).
You can access the Detail Pane by clicking the Record Icon within a Card
Resume
When viewing the Resume tab you can choose to view either the regular or blinded version of the Candidates Resume. You can also click the email to send the blinded version (if you would like to send the regular version, click the PCR Files tab on the Compose Email screen to select it.
Feedback
The Feedback area allows users to manually add and view feedback for the selected Candidate in regards to the Pipeline currently being viewed. By selecting Add, the User will be prompted to enter the following details:
- Feedback Text: The content of the Feedback
- Star Rating: A visual indicator of how āGood or Badā the Feedback is
Other Pipeline Views
Name Pipeline
The Name Pipeline allows users to see an overview of a Candidate in relation to any positions they are in the Pipeline for. This view can be accessed by selectingĀ PipelineĀ from the Navigation Menu on a Name Record.
Once on this screen you will see each Position they are linked to, and you can determine where they are in the process by using the following key:
- If a Step is colored in, they have been (or are currently) in that step
- The Horizontal Bar under a Step shows where they currently are in the process
- An Outlined Step indicated that the Candidate skipped that Step
- A grayed out Step indicates that the Candidate has not yet gotten to that Step
Click the arrow to expand each column to view additional details. From here, you can click any Step and Edit it.
If you wish to add a Step to a Candidate or move a candidate Out of Process, you can do so by clicking the corresponding ā+ā icon for the Position on the Right.
Note: If the Candidate is linked to any Positions that are utilizing the legacy Pipeline, you will not see the pipeline overview. You can, however, click the arrow to see the details and edit any Interview as necessary.
Company Pipeline
Similar to the Name Pipeline, this screen allows you to see all Positions for a Company and an overview of each Pipeline. This overview screen will show you a count of how many Candidates are currently in a Step vs. how many Candidates have ever been in the Step.
Note: Any Positions using the legacy Pipeline will not show a Pipeline Overview. You will need to access the Pipeline from the Position to view the details.