This panel defines who, if anyone, is emailed when someone applies to a position. In order for any of these automated notifications to function, the panel under SYSTEM > Outgoing Mail Settings must have a valid SMTP server and credentials, as well as a System Administrator Email. See Outgoing Email Setup for instructions.
Configure #
Send Inquiry to System Admin defines whether the email address set in the Outgoing Mail Settings gets notified. This is commonly set to “Do Not Send Copy.”
Email Position Inquiry has several options:
- Use Default Settings: Sends an email to the individual specified as the Contact on the Position’s record (often the client or a field manager). If no contact is specified here, the email goes to all additional contacts. Additional contacts can be associated by going to the ‘Associations’ option in the navigation menu on the position and using the ‘Associated Records’ tab. When creating a new association, the Source Description must contain the word ‘Contact’ in order to be recognized as an additional contact for the Position. If no contact emails are available, the email goes to the System Administrator.
- Do Not Send Mail: Disables the email notification entirely.
- Send Email to User Name: Sends the email to the address of the User whose Username is on the Position record. This is the most common setting.
- Send Email to Primary Position Contact: Sends an email to the individual specified as the Contact Name on the Position’s record
- Send Email to All Position Contacts: Sends an email to the Contact Name on the Position’s record, AND other contacts specified for the Position.
- Send Email to Username or Position Contact if Username is EMPLOYER: Sends an email notification to the User specified on the position record. If the user name is EMPLOYER (such as may happen if clients or managers are allowed to enter jobs via the manager portal) then the email notification is sent to the Contact Name specified on the Position record instead.
Email #
The system uses a stock layout for the notification email, but you may use the ‘Email’ option on the left side to compose an alternative. At the bottom of this area are two checkboxes:
- Reply to Candidate Email Address: Checking this box causes the system to insert the candidate’s own email in the ‘Reply-To’ field so that the person receiving the notification may reply back to the candidate directly. Be aware that this also means any bounce message will go to the candidate if the user’s email is unreachable.
- Remove Notification Email: Checking this box and saving the page will clear out the custom notification and revert to the stock version.