{"id":6995,"date":"2018-10-12T12:33:47","date_gmt":"2018-10-12T12:33:47","guid":{"rendered":"https:\/\/learning.pcrecruiter.net\/?p=6995"},"modified":"2023-08-24T21:39:04","modified_gmt":"2023-08-24T21:39:04","password":"","slug":"click-to-dial","status":"publish","type":"docs","link":"https:\/\/learning.pcrecruiter.net\/site\/docs\/integrations\/click-to-dial\/","title":{"rendered":"Click to Dial"},"content":{"rendered":"

The new \u201cTEL Tag\u201d will allow almost any phone system to dial using the Phone Icon to the right of any phone number in a PCRecruiter Phone field.<\/span><\/p>\n

Set the Default Phone Application<\/span><\/h2>\n

Windows<\/span><\/h3>\n
    \n
  1. Select Start<\/strong> from the bottom left corner of your machine<\/span><\/li>\n
  2. Begin typing \u201cDefault Protocol\u201d<\/strong><\/span><\/li>\n
  3. Select Choose a default app for each protocol<\/strong><\/span><\/li>\n
  4. Scroll down to TEL<\/strong><\/span><\/li>\n
  5. Click Choose a Default<\/strong>\u00a0directly to the right<\/span><\/li>\n
  6. Select the phone<\/strong> you would like to use (such as skype)<\/span><\/li>\n
  7. Close<\/strong><\/li>\n<\/ol>\n

    Mac<\/span><\/h3>\n
      \n
    1. Open Facetime<\/strong> application<\/span><\/li>\n
    2. Click FaceTime<\/strong> in the top left menu<\/span><\/li>\n
    3. Click preferences<\/strong><\/span><\/li>\n
    4. At the bottom of the preferences menu, use the drop down to select the default calling application<\/strong>.<\/span><\/li>\n<\/ol>\n

      Enable the .TEL protocol<\/span><\/h3>\n

      To enable the .TEL protocol you must be logged in as a user with full admin security settings.<\/span><\/p>\n

        \n
      1. Go to System<\/strong><\/span><\/li>\n
      2. Users<\/strong><\/li>\n
      3. Manage Users<\/strong><\/li>\n
      4. Select the username<\/strong> you wish to enable it for<\/span><\/li>\n
      5. Click the gear icon<\/strong> next to the Contact Phone field<\/span>
        \n<\/span><\/li>\n
      6. Click the Hyperlink<\/strong> tile on the left<\/span><\/li>\n
      7. Toggle it on<\/strong> and click Save<\/strong><\/span><\/li>\n<\/ol>\n

        Using the Dialer<\/span><\/h2>\n
          \n
        1. Access any record<\/strong> in PCR<\/span><\/li>\n
        2. Locate a phone field<\/strong> that is populated with a valid phone number<\/span><\/li>\n
        3. Click the phone icon<\/strong><\/span><\/li>\n
        4. An add activity screen will appear (For quick activity writing access) and the external app will launch dialing the specified number. <\/span><\/li>\n<\/ol>\n

           <\/p>\n","protected":false},"excerpt":{"rendered":"

          The new \u201cTEL Tag\u201d will allow almost any phone system to dial using the Phone Icon to the right of any phone number in a PCRecruiter Phone field. Set the Default Phone Application Windows Select Start from the bottom left corner of your machine Begin typing \u201cDefault Protocol\u201d Select Choose a default app for each… Continue reading Click to Dial<\/span><\/a><\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pcr-menu-id":[],"footnotes":""},"doc_category":[51],"doc_tag":[],"knowledge_base":[25],"class_list":["post-6995","docs","type-docs","status-publish","hentry","doc_category-integrations","knowledge_base-nine","entry"],"year_month":"2026-04","word_count":216,"total_views":"1024","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"PCRecruiter","author_nicename":"arothman","author_url":"https:\/\/learning.pcrecruiter.net\/site\/author\/arothman\/"},"doc_category_info":[{"term_name":"Integrations","term_url":"https:\/\/learning.pcrecruiter.net\/site\/docs\/nine\/integrations\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"PCRecruiter 9","term_url":"https:\/\/learning.pcrecruiter.net\/site\/docs\/nine\/","term_slug":"nine"}],"knowledge_base_slug":["nine"],"_links":{"self":[{"href":"https:\/\/learning.pcrecruiter.net\/site\/wp-json\/wp\/v2\/docs\/6995","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learning.pcrecruiter.net\/site\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/learning.pcrecruiter.net\/site\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/learning.pcrecruiter.net\/site\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/learning.pcrecruiter.net\/site\/wp-json\/wp\/v2\/comments?post=6995"}],"version-history":[{"count":1,"href":"https:\/\/learning.pcrecruiter.net\/site\/wp-json\/wp\/v2\/docs\/6995\/revisions"}],"predecessor-version":[{"id":10328,"href":"https:\/\/learning.pcrecruiter.net\/site\/wp-json\/wp\/v2\/docs\/6995\/revisions\/10328"}],"wp:attachment":[{"href":"https:\/\/learning.pcrecruiter.net\/site\/wp-json\/wp\/v2\/media?parent=6995"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/learning.pcrecruiter.net\/site\/wp-json\/wp\/v2\/doc_category?post=6995"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/learning.pcrecruiter.net\/site\/wp-json\/wp\/v2\/doc_tag?post=6995"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/learning.pcrecruiter.net\/site\/wp-json\/wp\/v2\/knowledge_base?post=6995"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}